Privacy Policy

At Shmorder ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect:

• Name
• Email address
• Business name
• Password (encrypted)

1.2 Business Data

To provide our services, we collect and store:

• Customer information (names, contact details)
• Order details and transaction history
• Product catalog and pricing
• Business settings and preferences

1.3 Usage Data

We automatically collect certain information about your device and usage:

• Device type and operating system
• App version and usage statistics
• IP address and location data (if permitted)
• Log files and crash reports

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Process your transactions and subscriptions
• Send you important updates and notifications
• Improve and optimize our Service
• Provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Data Storage and Security

We implement industry-standard security measures to protect your information:

• All data is encrypted in transit using TLS/SSL
• Data at rest is encrypted using AES-256
• Passwords are hashed using bcrypt
• Regular security audits and updates
• Secure cloud infrastructure (AWS/GCP)

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party providers who help operate the Service
• Legal Requirements: If required by law
• Business Transfers: In case of merger or acquisition
• With Your Consent: Any other purpose with your explicit consent

5. Third-Party Services

• Payment Processing: Apple App Store and Google Play Store handle payments
• Analytics: Services to understand app usage and improve Service
• Email Services: Resend for transactional emails

6. Your Rights and Choices

• Access: Access your personal information through account settings
• Update: Update your information at any time in the app
• Delete: Request deletion of your account and data
• Export: Request a copy of your data
• Opt-Out: Opt out of marketing communications

7. Data Retention

We retain your information as long as your account is active or as needed to provide our Service. Deletions occur within 30 days except when legally required.

8. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to servers outside your country. Appropriate safeguards are applied.

10. Cookies and Tracking

Our web app does not use cookies, but we may use similar technologies:

• Device identifiers for analytics
• Local storage for functionality
• Session tokens for authentication

11. Changes to Privacy Policy

We may update this Privacy Policy. Updates are posted on this page with the "Last Updated" date.

12. Your California Privacy Rights

California residents have rights under the CCPA to request information about our data collection and deletion.

13. Contact Us